Coldplay ticket controversy: BookMyShow reacts to scalping and black marketing, promises to assist in investigation

Coldplay ticket controversy: BookMyShow reacts to scalping and black marketing, promises to assist in investigation

A day after the cyber wing of Maharashtra Police asked BookMyShow to take action to avoid black marketing of tickets, the online ticketing platform issued a statement, writing that they are trying their best to stop illegal ticket sales. Are. The conversation started after a ticketing glitch for Coldplay’s upcoming concert. Read also:Coldplay ticket controversy: Mumbai lawyer takes BookMyShow to court for alleged scam

The much-awaited Coldplay concert to be held in Mumbai in January 2025 has been clouded by concerns of a ticket scam as millions of fans scramble for tickets.

bookmyshow reacts

“In addition to the recent FIR (First Information Report) filed by BookMyShow on black-marketing and scalping of tickets for high-demand live entertainment experiences, we have also provided all necessary information and details to the law enforcement agencies in their investigation and will continue. To actively fight against scalping and black marketing of tickets – practices that are condemnable and punishable by law in India, a BookMyShow spokesperson said.

The statement further said, “We strongly believe that it is important for all stakeholders to come together and actively engage in this matter, to find the best ways to reduce these ticketing malpractices. We look forward to collaborating with the government to provide support and assistance in reducing and preventing illegal ticket sales for such major, high-demand live entertainment experiences.

“BookMyShow has always worked towards providing the best experience to India’s entertainment-loving audience. With Coldplay’s India tour, Maroon 5’s upcoming India performance, Lollapalooza India and many more in the pipeline, we are committed to bringing the biggest and most noteworthy global events to Indian consumers, which we strongly believe will They deserve the best,” the spokesperson said.

Cyber ​​sale notice to BookMyShow

On Thursday, Maharashtra Cyber ​​Police issued a notice to BookMyShow, an online ticketing platform for movies, live events and workshops, mandating them to implement strict controls including name-based ticketing and verification of tickets against government-issued IDs. An incident. Police said these measures were aimed at preventing misconduct and exploitation of fans and citizens. The Economic Offenses Wing (EOW) is already investigating BookMyShow on allegations of its involvement in black marketing of tickets.

The controversy began after BookMyShow crashed shortly after tickets went on sale for Coldplay’s concert on 22 September. While every user had to register on the platform and was not allowed to book more than four tickets in a single transaction, the tickets on offer disappeared within no time and later became available on other portals at highly inflated rates.

about the concert

As part of the Music of the Spheres World Tour, Coldplay is set to perform three shows – on January 18-19 and 21 – at the DY Patil Sports Stadium in Navi Mumbai. The British rock band, consisting of Chris Martin, Jonny Buckland, Guy Berryman and Will Champion, is best known for chartbusters such as Fix You, Viva La Vida and Hymn for the Weekend. This band has a lot of followers in India. This performance will mark his return to India after eight years.

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